Privacy Policy

Global Electronics Testing Services, LLC. (hereinafter referred to as "Company", "we", "us", or "our"), headquartered in Florida, USA, is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy applies to our online services and governs the collection, processing, and disclosure of personal data from users (hereinafter referred to as "User", "you", or "your") worldwide, including in the USA, Malaysia, China, Taiwan, The Netherlands, and Hong Kong.

By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of our Privacy Policy. Your continued use of our services constitutes your ongoing consent to these terms. We encourage you to review our Privacy Policy regularly to stay informed of any updates or changes.

1. SUMMARY

The purpose of this Privacy Policy is to inform you what information we collect from you when you use our Services, how we use your information, how we protect it, and who can see it. You should read our Privacy Policy below for full details.

• We do not sell nor share your personal information. Third parties who perform services on our behalf are required to safeguard your information.
• We collect information directly from you, your transactions with us, and from third parties.
• We use your information to provide and improve our services, communicate with you, and for other service-related purposes.
• We employ technical, physical, and administrative measures to protect your personal information and limit its access.

2. THE INFORMATION WE COLLECT

In order to provide you with our services and enhance user experience, we collect certain types of personal information at various stages of your interaction with us. Below is a detailed breakdown of the information we collect and when:

When requesting a Quote for Our Testing Services:

• We may require information to provide you with an accurate quote. This information could include the specifics of the testing services you need.

Upon Account Creation:

• First Name and Last Name: To personalize your experience and to distinguish you from other users.
• Email Address: To communicate with you about your account and services.
• Phone Number: For contact purposes related to your service requests or account inquiries.
• Company Name: If applicable, for business-related services and communication
• Physical Address: To facilitate the delivery of components or services to your specified location.

While Checking Your Order Number and Service Status:

• Order details: We track the specific services requested to provide status updates.
• User ID/Account Information: To identify your specific orders, and service history.

During Online Payment Transactions:

• Invoice details: For the processing of your online payments and to keep a record of a financial transactions. Note that payment card information is processed through a third-party payment processor, Squareup.com operated by Square Financial Services Inc, and not directly collected or stored by us.

During Website Visit:

• We collect your IP address for internal usage such as website traffic analytics for enhancing site security. This information helps in improving user experience and safeguarding against cyber threats.

3. HOW WE USE YOUR INFORMATION

The information we collect is used in various ways to enhance our services and your experience with us. Our uses of your information include:

Providing Our Testing Services: To fulfill your requests for electronic component testing and ensure accurate service delivery.
Communication: To keep you informed about your service status, updates, and company news.
Account Management: Creating and managing your user account to facilitate access to our services and support.
Customer Support: Addressing your queries, resolving issues, and providing technical assistance.
Service Improvement: Analyzing user data and feedback to enhance our testing services and customize your experience.
Security: Utilizing collected data, such as IP addresses, to maintain the security and integrity of our website and services.
Compliance and Legal Obligations: Ensuring adherence to relevant laws, including data protection regulations like GDPR and CCPA, and responding to legal requests or disputes..
Marketing and Promotions: Informing you about new services, or offers, that might interest you, while respecting your communication preferences.

4. CONFIDENTIALITY AND SECURITY

We implement reasonable security measures, including computer safeguards and secured environments, to protect your personal information from unauthorized access and use. However, no security system is foolproof, and we cannot guarantee absolute security. We encourage you to protect your own information by using robust passwords and keeping your login credential private. Please note that we are not responsible for lost or stolen account.

5. COMPLIANCE WITH REGULATIONS

We are committed to adhering to the privacy laws and regulations specific to the locations where we operate. As a user, your privacy rights are respected and facilitated in accordance with the laws of the country or state in which you created your account. Below are the regions we operate in and the respective privacy rights that apply:

California, USA: In line with the California Consumer Privacy Act (CCPA), California residents have the right to access their personal data, request deletion of their personal information.
Florida and other states of America: We comply with the applicable state laws regarding the protection of personal information.
Europe: Under the General Data Protection Regulation (GDPR), users have extensive rights including data access, correction, deletion, and portability.
Malaysia: We adhere to the Personal Data Protect Act 2010, which allows users to access and update their personal information.
China: In compliance with the Cybersecurity Law and the Personal Information Protection Law, users in China can access and request the correction or deletion of their personal data.
Taiwan: We follow the Personal Data Protection Act, providing users with rights to access, rectify, and delete their personal data.
Hong Kong: We adhere to the Personal Data (Privacy) Ordinance, allowing users the right to access and correct their personal data.

6. INTERNATIONAL DATA TRANSFER

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure that such transfers are compliant with applicable data protection laws and that appropriate safeguards, such as standard contractual clauses or other legally recognized mechanisms, are in place to protect your data regardless of geographical location.

7. ONLINE CREDIT CARD TRANSACTION

All online credit card transactions are processed through a third-party payment processor, Squareup.com. While we do not directly collect or store your credit card information, we do collect the payment information of Services you purchased. By using our services, you agree to the processing of online transactions by SquareUp.com operated by Square Financial Services Inc, and we encourage you to review their privacy policy.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or change our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please periodically review this Privacy Policy for updates. By continuing to use our Services thereafter, you agree to accept such changes to this Privacy Policy.

9. CONTACT US

If you have any question, opinion, or suggestion regarding this Privacy Policy or want to file a complaint concerning personal information security, please contact us at customerservice@gets-usa.com

The effective date of this revised Privacy Policy is January 3rd, 2024.